Select an Address
Choose an email address to be associated with a ticket
1725 reviews
安裝
6396
相容於
Support
開發人員
Zendesk
Select an Address lets admins and agents change the default support email address associated with a ticket.
Personalize outbound messages or easily reroute inbound tickets to the appropriate groups, resulting in greater agent efficiency and a better customer experience.
Features include:
A drop-down list of all available support email addresses
Select a support email address when creating a new ticket
Change the support email address associated with a ticket
Specify a default email address by group
Specify one or more accepted email addresses by group
For additional information and feedback, see the app documentation and make feature requests.
By enabling this app, you agree to the Built by Zendesk Terms of Use.
如何安裝
To get started:
Install the app
(Optional) Configure settings using a JSON format to specify email addresses by group, e.g.:
{"Group A": "email1@example.com, email4@example.com", "Group B": "email2@example.com"}Go to the new ticket view, select an email address in the app (in the sidebar), enter ticket info and click submit.
Your ticket should have been created/updated with the given recipient.
使用評價
留下評論
與其他 Zendesk 社群分享您的體驗